Planate Management Group Support Center
Led overall UX design and supported frontend development for an in-house ticketing system of Planate Management Group, streamlining support requests across 500+ employees.
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Iram II Elementary School is a public institution in a remote area of Olongapo City, serving a community where most students come from indigent families and access to technology is limited. With a tight budget and minimal digital infrastructure, the school needed a practical, accessible solution to manage their growing student records, without relying on the internet or expensive hardware.
Our team stepped in with a community-driven development project: a locally installed, offline desktop system that digitizes and streamlines their entire student records process. All data is transferable to other devices in case of hardware failure — a critical consideration for a school with limited resources.
I led a 7-person team through the full Software Development Life Cycle (SDLC), serving as both Project Manager and Design Lead. My role covered project planning, stakeholder communication, timeline management, and the overall UX design of the system used by the school's coordinators and teachers.
The school was managing all student records entirely by hand, and it was slowing everything down.
We built a simple, offline-first desktop system tailored to how the school actually works — no internet required, no complicated setup.
A closer look at how I approached and executed this project.
This project was one of the most meaningful things I've worked on, building something that directly helps a community that genuinely needed it. Seeing the school go from stacks of paper to a working digital system made the effort worth every late night.
Leading a 7-person team also pushed me to grow fast. I learned how to balance project timelines, keep stakeholders aligned, and make design decisions that work for real users — not just in theory. Designing for a system used daily by non-technical staff sharpened my instincts around UX clarity and usability in a way that no classroom exercise could replicate.
Ahead-of-Schedule Delivery
Reduction in Manual Record Retrieval Time
Functional Compliance with Stakeholder Requirements
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Led overall UX design and supported frontend development for an in-house ticketing system of Planate Management Group, streamlining support requests across 500+ employees.
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View ProjectWhether you need design, development perspective, project management, or someone who can do a little bit of everything—let's talk.
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